FCC 22-88 Compliant PSAP Notification Service
Streamline your 911 outage reporting with a simple, reliable solution designed specifically for Originating Service Providers (OSPs) to meet the FCC’s new harmonized notification requirements.
OutageRELAY Advantage
Up-to-date PSAP Contacts
We maintain a database of 6,000+ PSAPs across the country, making it easy to meet the "special diligence" requirement for contact information without maintaining your own database.
FCC Compliant Notifications
Our system automatically formats notifications with all required information elements mandated by FCC 22-88, ensuring your 911 special facility communications are always compliant.
Rapid Deployment
Be ready for compliance within minutes, not days or months. Our platform provides superior flexibility and client segregation by geographic location, platform, or any custom criteria you choose.
30-Minute Notification Guarantee
Our system ensures that all notifications reach PSAPs within the mandatory 30-minute window after outage discovery, with automated follow-ups at the 2-hour mark.
Multi-channel Delivery
We deliver notifications via both telephone and electronic means as required by the FCC, or through alternative means mutually agreed upon with PSAPs.
Complete Audit Trail
Comprehensive reporting and logging of all notification activities for compliance documentation and regulatory evidence if needed.
FCC 22-88 Compliance Made Simple
On November 18, 2022, the FCC released Report and Order 22-88, harmonizing notification requirements for all service providers. By 2025, all Originating Service Providers (OSPs) and covered 911 service providers must:
- Notify 911 special facilities within 30 minutes of discovering an outage
- Include specific information elements in their notifications
- Notify via telephone AND in writing
- Provide follow-up notifications within 2 hours
- Exercise special diligence to maintain up-to-date contact information for PSAPs
OutageRELAY handles all these requirements automatically, removing the compliance burden from your team while ensuring you meet every aspect of the new regulations.
Disruptive Pricing - Limited Time Partner Offer
While other providers are charging upwards of $500/month, we’ve created an affordable solution that won’t break the bank.
OutageRELAY Notification Service
One affordable monthly subscription covers all your FCC 22-88 compliance needs.
- Unlimited outage notifications
- Up-to-date PSAP contact database
- Multi-channel notification delivery
- Automated follow-up notifications
- Complete compliance documentation
- 24/7 technical support
FAQs
How often are we supposed to notify these PSAPS?
At the time of outage and every 2 hours following that. Our system auto tracks this and does it for you.
How do we notify them?
The order says we must notify them via email and phone call. That’s the beauty of our service, we handle that for you.
How do I handle subscribers that are all over the country or my state?
You can predefine these subscribers locations in our application or specify them at the time of outage declaration.
What defines an outage?
An outage is classified as a backbone issue in your softswitch platform, cloud, or datacenter. Individual locations with a single phone down or ISP outage are not classified as an outage.
What is this order called?
FCC 22-88. Let me shoot you a copy of it over. If you want to talk to one of our experts I can set that up as well.
Don't Risk Non-Compliance
Join the dozens of service providers already using OutageRELAY to meet their 911 notification requirements.